✨ Auto-Detect and Connect Review Profiles Across 52+ Platforms
52+ supported platforms
. This enhancement simplifies the process for businesses to identify where they already have reviews and connect with the most valuable profiles first.
Reputation now showcases recommended review profiles directly within the product. This includes detected review counts, match confidence, and business details, enabling users to quickly pinpoint and connect with the appropriate platforms without the need for manual searching.
1. Auto-Detected Review Profiles
- Businesses can now view detected review profiles across various supported platforms, including Google Business Profile, Facebook, TripAdvisor, Agoda, Booking.com, Yelp, Trustpilot, and more.
- Each detected profile includes essential details such as the platform, business name, address preview, and available review count prior to connection.

2. Top Recommendation Card
- A new Top Recommendation card highlights the best profile to connect with first, aiding users in quickly identifying high-value listings with substantial review counts, thereby expediting their actions.
3. Review Counts Before Connecting
- Detected listings now present review volumes upfront, enabling users to prioritise the platforms that are most significant based on existing customer feedback.

4. In-App Notifications for Newly Found Review Sites
- Users will now receive in-app notifications when high-confidence review sites are located for a sub-account. These notifications will highlight the total review opportunity and guide users to Reputation for connecting the recommended profiles.

Recommended profiles can now be connected directly from:
- Reputation → Overview
- Reputation → Settings → Integrations
This not only reduces setup effort but also accelerates the discovery and linkage of review platforms.

6. Confidence-Based Suggestions
- Detected listings now feature confidence indicators such as High match, Medium match, and Multiple matches, empowering users to make informed decisions while minimising the risk of incorrect connections.
7. Multiple Matches Support
When multiple possible listings for the same platform are detected, users can review and compare matches before choosing the correct business profile.
All supported platforms enable multi-page connections, allowing users to link multiple review pages for each platform when necessary.
8. User Control for Incorrect Matches
Users retain control over detected suggestions with options such as:
- View page
- Integrate different profile
- Not my business
This ensures that recommendations remain accurate and irrelevant listings can be dismissed.

- This update assists businesses in uncovering review profiles they may not have been aware of, viewing social proof before connecting, and managing reviews from a greater number of platforms in one consolidated location.
- Additionally, it decreases manual setup time, speeds up profile connections, and helps users prioritise platforms with the greatest review impact.

