All In One Chat Widget

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Streamline Customer Communication with All-in-One Chat

Streamline customer communication by unifying Live Chat, Email Chat, and WhatsApp Chat into a single widget.

  • Single Chat Widget: Eliminate the need for multiple widgets—manage all interactions in one place.
  • Channel Selector: Easily toggle between Live, Email, or WhatsApp Chat based on availability and preferences.
  • Consistent Look & Feel: Apply a unified colour scheme and customise the initial welcome message for a cohesive brand experience.

Choosing All-in-One Chat

From the “Chat Widget” section, choose All-in-One Chat as your chat type.

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Decide which channels (Live, Email, WhatsApp) you want to enable.

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Adjust each channel’s details under dedicated tabs. If you have an active WhatsApp number, it automatically becomes available.

Users can switch channels via a Back button, and conversations remain active until manually ended or timed out.

  • Saves Time: Manage all chats from one interface without juggling multiple widgets.
  • Improves User Experience: Offers visitors their preferred communication method in one place.
  • Enhances Collaboration: Standardizes settings and simplifies configuration for your entire team.