AI Actions in workflows: Improved Naming and Organization

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We’ve renamed and reorganised AI-related workflow actions for better clarity and easier navigation.

AI Actions Category:

All AI-powered actions that were previously under the Workflow AI category have now been moved to the AI Actions category with clearer names:

  • AI Translate (formerly Workflow AI – Translate content)
  • AI Summarise (formerly Workflow AI – Summarise Text)
  • AI Intent Detection (formerly Workflow AI – Intent Detection)
  • AI Decision Maker (formerly Workflow AI – Decision Maker)

Conversation AI Category:

Conversation AI actions that were previously labelled as “AI Actions” in workflows have been relocated to a new “Conversation AI” category for better organisation.

With the rollout of AI Builder and other AI-powered features in workflows, users experienced confusion between different AI functionalities. This action-level reorganisation and name change create a clearer distinction and mental model.

All existing workflows that use these actions will continue to function normally—only the names and categories have changed. No action is required on your part.