Ad Manager Updates

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Bug Fixes 🐞

We have recently fixed some bugs to improve the user experience and provide clear error messages to help with problem resolutions.

Google Adwords

  1. Resolved an issue where conversion uploads were failing due to the "One per click" counting type, with missing GCLID and the use of gbraid/wbraid.
  2. Specific checks have been added based on counting type, with GCLID prioritised for "One per click" conversions.
    • Error message: "The Google Ads conversion tracking is set to ‘One per click,’ but the required GCLID is missing."

Facebook CAPI

  1. Emojis are not allowed in payloads, with clear error messaging instead of generic errors.
    • Error message: "Emojis and Special characters are not allowed in the stage/Event name."
  2. Improved error messages for "Missing permission" when mismatched access tokens and Pixel IDs are used.
    • Error message: "This error occurs if the access token isn’t linked to a system user with admin rights for the ad account that owns the pixel. Please make sure the system user is an Admin and that both the user and the pixel belong to the same ad account."

Updated help doc:

[Workflow action – Add to Google AdWords](