We have improved the AI Assistant’s efficiency by teaching it to identify when a knowledge base search is truly necessary. The AI Assistant now bypasses unnecessary knowledge base lookups in two main situations: simple conversational messages such as “Hi,” “Hello,” or “Thanks,” and requests for workflow analysis like “Analyse my workflow” or “Explain this workflow.” […]
https://clixio.io/wp-content/uploads/2026/01/d784d5bd0e86279757341ac690d3fe70.png16981020Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-14 23:42:002026-01-14 23:42:00Workflow AI Assistant: Smarter Knowledge Base Search
We’re introducing the ability to delete Site Projects in SEO, giving you greater flexibility to manage your SEO audits. This enhancement addresses a key limitation: the four-site quota cap. Now, if you’ve reached your quota and want to audit a different site, you can delete an existing Site Project to free up space and continue […]
We are excited to introduce App Updates powered by explicit App Versioning in the Clixio Marketplace. This release is a significant platform improvement that enables developers to deliver updates safely, allowing existing users to upgrade apps without the need to uninstall and reinstall them. It replaces the outdated Marketplace behaviour and creates a modern, controlled, […]
https://clixio.io/wp-content/uploads/2026/01/cd44f450ea04b7db9bca9e69ebc27296-scaled.png11692560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-14 14:14:002026-01-14 14:14:00Introducing App Updates with Versioning in the Clixio Marketplace
Overview We have enhanced the way form, survey, and quiz submissions are viewed, downloaded, and shared. This update brings cleaner PDF layouts, increased control over PDF attachments in notifications, and improvements to the user interface across submission settings. Additionally, quiz results can now be shared via email as a PDF. ✨ What’s New 1. New […]
We’re reaching out to inform you about upcoming changes to carrier fees that will affect some messaging routes starting 19 January 2026. These updates stem from our underlying providers and will impact the costs carriers charge for sending or receiving messages via SMS & MMS across various number types. While these updates are beyond our […]
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-13 22:04:002026-01-13 22:04:00💬 Messaging Carrier Fee Updates – United States – Effective January 19, 2026
Overview: Based on feedback from Labs, this release enhances overall UI clarity by improving colour contrast, increasing feature visibility, and optimising the placement of key page elements. The functionality of the page remains largely unchanged. Users can now create new tags directly from the contact card section. What’s New in UI • Colour Contrasts and […]
We’ve implemented a range of UI enhancements based on feedback from our customers. These updates aim to improve clarity, usability, accessibility, and visual comfort on the Conversations page, assisting you in managing communications more efficiently. These enhancements are part of the CRM Redesign: Conversations + Contact Detail Page (Beta) in Labs. To activate the new […]
Certainly! Here’s the revised content with improved readability and UK spelling, along with the required formatting: We’ve Upgraded the AI Model Behind All Workflow AI Actions We have enhanced the underlying AI model that powers all Workflow AI Actions. This notable improvement under the hood results in significantly better outcomes across the board. AI Translate […]
https://clixio.io/wp-content/uploads/2026/01/0fddbf78754cbce73e08571f91597cf9.png5661084Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-10 00:28:002026-01-10 00:28:00AI Actions in Workflows — Now More Powerful
Content Cloning has been introduced in the New Courses Builder to assist creators in duplicating course items quickly and efficiently. This enhancement allows instant cloning of Lessons, Quizzes, and Assignments , including all associated content and assets , which significantly reduces repetitive setup during course creation. Course Outline View – Each row for Lessons, Quizzes, […]
https://clixio.io/wp-content/uploads/2026/01/2cfeefa0f47f67850f8dfce846ff583f.png500854Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-09 23:34:002026-01-09 23:34:00Cloning of Content within a Course (New Builder)
Outbound WhatsApp Voice Notes Now Delivered as Native Messages Outbound WhatsApp voice notes sent from the GoClixio (Clixio) Conversations UI are now delivered as native WhatsApp voice messages rather than downloadable audio attachments. Voice notes are automatically downloaded and playable instantly inside WhatsApp. Customers can view voice message transcriptions directly in WhatsApp (if enabled in […]
Introducing Customisable Navigation Tabs Take full control of your community experience by selecting the exact tabs that will appear in your community’s navigation bar, tailored to how you want members to engage. Tab Customisation for Admins Community Admins can now enable or disable specific navigation tabs directly from Community → Settings. Six Core Tabs, Your […]
https://clixio.io/wp-content/uploads/2026/01/5faea8cae51ccb99393b0844d367df65.png17701906Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-09 19:21:002026-01-09 19:21:00Enable/ Disable a Community Group Tab
Admin Enhancements for CRM Contact Reassignment Admins can now reassign CRM contacts linked to affiliates when duplicate contact records with the same email exist across various products. This enhancement ensures that affiliates are always connected to the correct CRM contact, thereby improving reporting accuracy, attribution, and downstream workflows. Introduced a new admin option for reassigning […]
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-09 18:13:002026-01-09 18:13:00Allow Admins to Reassign CRM Contacts Between Affiliates
Form tracking now captures more than just names and email addresses. External Tracking has been enhanced to detect, capture, and map custom fields from both Clixio forms and standard HTML forms, with improved field-level accuracy. ✨ What’s New: Custom Field Capture You can now capture a wide range of custom field types, including: Single-line and […]
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-08 23:53:002026-01-08 23:53:00Enhanced Form Tracking & Custom Field Capture
We’ve simplified the process of discovering and managing experimental features in Labs, providing clearer controls and increased flexibility for agencies. 1. Visibility and Enablement Are Now Separate: You can now choose whether a Labs feature is visible to a sub-account and whether it is enabled independently. 2. Default Visibility for New Labs Features: Decide whether […]
What’s New? You can now dynamically assign fillable fields in Documents & Contracts templates to the workflow “From user”. How to Use? Step 1 Create a Template with Sender Field – Navigate to Payments → Documents & Contracts → Templates. Click New to open the template editor. Add a Signature or any other fillable field. […]
We’ve renamed and reorganised AI-related workflow actions for better clarity and easier navigation. AI Actions Category: All AI-powered actions that were previously under the Workflow AI category have now been moved to the AI Actions category with clearer names: AI Translate (formerly Workflow AI – Translate content) AI Summarise (formerly Workflow AI – Summarise Text) […]
https://clixio.io/wp-content/uploads/2026/01/114751f22ff9b5b31abe70a09c94a592.png5621084Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-07 00:10:002026-01-07 00:10:00AI Actions in workflows: Improved Naming and Organization
You can now use your custom fields and values directly within calendar-related settings across Calendars, Services, and Rentals to create more personalised appointment experiences. Previously, when configuring text-based settings such as email/SMS templates, meeting locations, or appointment titles, the selector only displayed predefined system custom fields (for example, {{contact.name}} or {{appointment.start_time}} ). With this update, […]
https://clixio.io/wp-content/uploads/2026/01/464a9c93e2b6e8a0559b4347517e51a6.png12961412Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-06 23:35:002026-01-06 23:35:00Support for Custom Values in Calendars
We’ve introduced a new phone number importer that ensures contact details from Calendly appointments are accurately captured in Clixio. Whether the phone number is entered in the location field or submitted through a form question (Q&A), the system ensures that the correct number is included in the contact’s profile, reducing the need for manual updates. […]
https://clixio.io/wp-content/uploads/2026/01/d33a897b943a46273350c58afbdfa1cb.png13021040Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-06 23:17:002026-01-06 23:17:00Phone Number Sync for Calendly Appointments
Managing date-specific availability just got a whole lot easier. Previously You could add date-specific hours for only one date at a time, making it slow and repetitive to set availability across multiple days. With v2 You can now select multiple dates at once and apply the same working hours to various services and locations in […]
Meet Sticky Phone Number on Mobile — a quality-of-life upgrade that keeps and maintains the outbound number you choose for all subsequent calls. Fewer taps, fewer mistakes, faster dialing — especially effective alongside Local Presence Dialling. Your chosen number, remembered: When you explicitly select an outbound number, the mobile app remembers that choice for future […]
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-12-31 21:16:002025-12-31 21:16:00Sticky Phone Number on Mobile
Workflow AI Assistant: Smarter Knowledge Base Search
/in What's New? AutomationsWe have improved the AI Assistant’s efficiency by teaching it to identify when a knowledge base search is truly necessary. The AI Assistant now bypasses unnecessary knowledge base lookups in two main situations: simple conversational messages such as “Hi,” “Hello,” or “Thanks,” and requests for workflow analysis like “Analyse my workflow” or “Explain this workflow.” […]
SEO – Site Project Delete Feature
/in What's New? BlogsWe’re introducing the ability to delete Site Projects in SEO, giving you greater flexibility to manage your SEO audits. This enhancement addresses a key limitation: the four-site quota cap. Now, if you’ve reached your quota and want to audit a different site, you can delete an existing Site Project to free up space and continue […]
Introducing App Updates with Versioning in the Clixio Marketplace
/in What's New?We are excited to introduce App Updates powered by explicit App Versioning in the Clixio Marketplace. This release is a significant platform improvement that enables developers to deliver updates safely, allowing existing users to upgrade apps without the need to uninstall and reinstall them. It replaces the outdated Marketplace behaviour and creates a modern, controlled, […]
New Submission PDF Layout with Attachments & Quiz Results Page Attachments
/in What's New? Forms, SurveysOverview We have enhanced the way form, survey, and quiz submissions are viewed, downloaded, and shared. This update brings cleaner PDF layouts, increased control over PDF attachments in notifications, and improvements to the user interface across submission settings. Additionally, quiz results can now be shared via email as a PDF. ✨ What’s New 1. New […]
💬 Messaging Carrier Fee Updates – United States – Effective January 19, 2026
/in What's New?We’re reaching out to inform you about upcoming changes to carrier fees that will affect some messaging routes starting 19 January 2026. These updates stem from our underlying providers and will impact the costs carriers charge for sending or receiving messages via SMS & MMS across various number types. While these updates are beyond our […]
Contact Detail Page Redesign | Clixio Changelog
/in What's New? Opportunities and PipelinesOverview: Based on feedback from Labs, this release enhances overall UI clarity by improving colour contrast, increasing feature visibility, and optimising the placement of key page elements. The functionality of the page remains largely unchanged. Users can now create new tags directly from the contact card section. What’s New in UI • Colour Contrasts and […]
✨ Conversations Page – UI Enhancements
/in What's New?We’ve implemented a range of UI enhancements based on feedback from our customers. These updates aim to improve clarity, usability, accessibility, and visual comfort on the Conversations page, assisting you in managing communications more efficiently. These enhancements are part of the CRM Redesign: Conversations + Contact Detail Page (Beta) in Labs. To activate the new […]
AI Actions in Workflows — Now More Powerful
/in What's New? AutomationsCertainly! Here’s the revised content with improved readability and UK spelling, along with the required formatting: We’ve Upgraded the AI Model Behind All Workflow AI Actions We have enhanced the underlying AI model that powers all Workflow AI Actions. This notable improvement under the hood results in significantly better outcomes across the board. AI Translate […]
Cloning of Content within a Course (New Builder)
/in What's New?Content Cloning has been introduced in the New Courses Builder to assist creators in duplicating course items quickly and efficiently. This enhancement allows instant cloning of Lessons, Quizzes, and Assignments , including all associated content and assets , which significantly reduces repetitive setup during course creation. Course Outline View – Each row for Lessons, Quizzes, […]
Native WhatsApp Voice Notes with Transcriptions
/in What's New? ConversationsOutbound WhatsApp Voice Notes Now Delivered as Native Messages Outbound WhatsApp voice notes sent from the GoClixio (Clixio) Conversations UI are now delivered as native WhatsApp voice messages rather than downloadable audio attachments. Voice notes are automatically downloaded and playable instantly inside WhatsApp. Customers can view voice message transcriptions directly in WhatsApp (if enabled in […]
Enable/ Disable a Community Group Tab
/in What's New? CommunitiesIntroducing Customisable Navigation Tabs Take full control of your community experience by selecting the exact tabs that will appear in your community’s navigation bar, tailored to how you want members to engage. Tab Customisation for Admins Community Admins can now enable or disable specific navigation tabs directly from Community → Settings. Six Core Tabs, Your […]
Allow Admins to Reassign CRM Contacts Between Affiliates
/in What's New? Affiliate Manager, Automations, CRM, ReportingAdmin Enhancements for CRM Contact Reassignment Admins can now reassign CRM contacts linked to affiliates when duplicate contact records with the same email exist across various products. This enhancement ensures that affiliates are always connected to the correct CRM contact, thereby improving reporting accuracy, attribution, and downstream workflows. Introduced a new admin option for reassigning […]
Enhanced Form Tracking & Custom Field Capture
/in What's New? FormsForm tracking now captures more than just names and email addresses. External Tracking has been enhanced to detect, capture, and map custom fields from both Clixio forms and standard HTML forms, with improved field-level accuracy. ✨ What’s New: Custom Field Capture You can now capture a wide range of custom field types, including: Single-line and […]
Improved Labs Controls: Better Visibility, More Flexibility 🧪
/in What's New?We’ve simplified the process of discovering and managing experimental features in Labs, providing clearer controls and increased flexibility for agencies. 1. Visibility and Enablement Are Now Separate: You can now choose whether a Labs feature is visible to a sub-account and whether it is enabled independently. 2. Default Visibility for New Labs Features: Decide whether […]
Documents & Contracts: Assign fillable fields Dynamically from Workflows
/in What's New? Automations, Documents & Contracts, PaymentsWhat’s New? You can now dynamically assign fillable fields in Documents & Contracts templates to the workflow “From user”. How to Use? Step 1 Create a Template with Sender Field – Navigate to Payments → Documents & Contracts → Templates. Click New to open the template editor. Add a Signature or any other fillable field. […]
AI Actions in workflows: Improved Naming and Organization
/in What's New? Automations, Conversation AIWe’ve renamed and reorganised AI-related workflow actions for better clarity and easier navigation. AI Actions Category: All AI-powered actions that were previously under the Workflow AI category have now been moved to the AI Actions category with clearer names: AI Translate (formerly Workflow AI – Translate content) AI Summarise (formerly Workflow AI – Summarise Text) […]
Support for Custom Values in Calendars
/in What's New? CalendarYou can now use your custom fields and values directly within calendar-related settings across Calendars, Services, and Rentals to create more personalised appointment experiences. Previously, when configuring text-based settings such as email/SMS templates, meeting locations, or appointment titles, the selector only displayed predefined system custom fields (for example, {{contact.name}} or {{appointment.start_time}} ). With this update, […]
Phone Number Sync for Calendly Appointments
/in What's New? Calendar, FormsWe’ve introduced a new phone number importer that ensures contact details from Calendly appointments are accurately captured in Clixio. Whether the phone number is entered in the location field or submitted through a form question (Q&A), the system ensures that the correct number is included in the contact’s profile, reducing the need for manual updates. […]
✨ Add Multiple Date-Specific Hours for Services (v2)
/in What's New?Managing date-specific availability just got a whole lot easier. Previously You could add date-specific hours for only one date at a time, making it slow and repetitive to set availability across multiple days. With v2 You can now select multiple dates at once and apply the same working hours to various services and locations in […]
Sticky Phone Number on Mobile
/in What's New?Meet Sticky Phone Number on Mobile — a quality-of-life upgrade that keeps and maintains the outbound number you choose for all subsequent calls. Fewer taps, fewer mistakes, faster dialing — especially effective alongside Local Presence Dialling. Your chosen number, remembered: When you explicitly select an outbound number, the mobile app remembers that choice for future […]