We’ve improved message sending by automatically detecting issues that could cause messages to fail before they’re dispatched. Whether it’s a landline, an opted-out contact, or an invalid number, you will now receive instant, helpful feedback so you can take action and save credits. ✅ Checks for known issues before sending We now identify messages that […]
The Campaign Registry (TCR), which oversees A2P 10DLC messaging compliance in the U.S., has announced new fee updates that will take effect on 1st August 2025. These changes will be reflected in your billing through Clixio for all new brand registrations and campaign setups from that date onwards. The fees for brand registration and vetting […]
Enhanced Internal Notification Capabilities We have expanded the functionality of the Internal Notification action within Workflows by incorporating support for WhatsApp. You can now send internal WhatsApp messages to users directly from workflows, facilitating faster and more seamless internal communication. Add an “Internal Notification” action to your workflow. Select “WhatsApp” from the Type of Notification […]
https://clixio.io/wp-content/uploads/2025/08/149d3114d3a778c4cece1be42fd68064.png622556Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-08-01 19:59:002025-08-01 19:59:00WhatsApp x Workflow – Internal Notifications Support
We are pleased to introduce **Kollabers**, the official GoKollab community space for creators, educators, and builders. ✅ A dedicated space for support and inquiries ✅ Keep updated with feature announcements and product news ✅ Be the first to learn about upcoming releases and opportunities ✅ Share feedback, connect with fellow creators, and help shape the […]
Clixio Log in Roadmap Feedback Feedback Changelog ← Back to changelog Powered by Canny new improved Documents & Contracts What’s New? Documents (including product list headers) and public template input forms now appear in the language set in Platform Language. Email links carry the correct locale so recipients see the document in that language. How […]
https://clixio.io/wp-content/uploads/2025/03/5b918f2630865c174eaa9483fdedac22.png512512Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-08-01 18:01:002025-08-01 18:01:00Documents and Contracts: Improved Language support for International users
Granular Permissions for Conversation AI Agents We have introduced granular permissions for Conversation AI Bots, providing you with greater control over who can view, manage, or configure your bots. These controls help safeguard essential AI configurations while facilitating role-based access within your team. 1. View & Manage Conversation AI Agents Users can create, edit, and […]
https://clixio.io/wp-content/uploads/1753998572_7c71b129a00395d78f57c58494d0644d.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-08-01 07:06:002025-08-01 07:06:00Permissions for Conversation AI | Clixio Changelog
We’re thrilled to announce the Chat Widget integration with the Client Portal, including its Communities, Courses, and Affiliates modules! 🎉 With this enhancement, users can now enable and utilise Chat Widgets across individual Client Portal child apps—empowering real-time communication and delivering improved support experiences. Even better, widget visibility can be toggled independently for each child […]
Edit Default Emails in Email Settings We’re delighted to announce the launch of the Edit Default Email Templates feature in Email Settings. This enhancement allows Client Portal Owners to edit and personalise the default email templates used throughout the portal. Instead of relying on the default emails, portal owners can now create their own editable […]
31st July 2025 ☎️ Use Deskphones to Answer IVR Calls Previously, you could receive regular calls and those coming through “Ring all” on your deskphone, but IVR calls were not accessible on the deskphone. Now, you can answer IVR calls using the deskphone. Configure this in the Subaccount settings > My Staff > Edit profile […]
https://clixio.io/wp-content/uploads/1753979866_7acdb75ed98b78c65ae92f86458d746e.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-08-01 02:22:002025-08-01 02:22:00Answer IVR calls on your Deskphone
👀 What’s New? You can now create up to 10 ad sets within a single Meta Ads campaign, allowing for enhanced testing of different audiences, placements, and strategies. Each ad set now supports up to 10 ads, facilitating multi-ad experimentation within defined target groups. The campaign flow has adopted a structured hierarchy: Campaign > Ad […]
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-08-01 01:48:002025-08-01 01:48:00Multiple ad sets & ads for Meta ad campaigns
We’ve released a set of UX improvements that make navigating GoKollab more intuitive and enjoyable. 🖱️ Double-Click to View – Instantly open featured communities and courses by double-clicking thumbnails. 🖼️ Click-and-Drag Carousels – Smoothly browse Top sections with click-and-drag motion on desktop. 📌 Pin Courses to Sidebar – You can now pin courses for quick […]
https://clixio.io/wp-content/uploads/1753976144_13ae0ef9feead7ee83c3fce5a53fa60a.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-08-01 01:33:002025-08-01 01:33:00GoKollab Just Got Faster & Smoother to Browse
🔄 What’s Updated We are pleased to announce that dedicated IP addresses are once again available for purchase! With this update, we have replenished our stock of IPs, allowing you to buy dedicated IPs that meet your sending needs. 🎯 What This Means for You You can now purchase a dedicated IP on demand without […]
You can now trigger workflows when a contact’s address fields change. The Contact Changed trigger now supports address-related filters such as Street Address, City, Country, and Postal Code. This means you can start automations as soon as key location data is updated. Steps to Set Up Your Trigger: Open your workflow in Automation → Workflow […]
Introducing the Testimonial Section The new Testimonial section in the page builder provides a more flexible and brand-friendly method to showcase client feedback. With various layout options, styling controls, and customisation settings, testimonials can now be presented professionally without the need for workarounds or external design tools. Consistent presentation of testimonials enhances credibility and reinforces […]
Removed branch key requirement Renamed “Information” section to “Additional Context” Updated helper text for Instructions and Additional Context fields Improved placeholder examples throughout Instructions, Additional Context, and Branches Enhanced empty state placeholder text for better guidance These updates simplify the user experience and assist customers in understanding the capabilities of this powerful action. More improvements […]
Staying Connected is crucial—especially during live conversations. With Offline Chat Awareness, we’ve enhanced your chat widget, making it smarter and more reliable when the internet goes down. Instead of leaving visitors uncertain, the widget now clearly communicates the status and ensures that no messages are lost in the process. The chat widget now intelligently manages […]
https://clixio.io/wp-content/uploads/2025/07/1753949664_b6f617250b1cb51457aceff5f96665e9.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-07-31 16:53:002025-07-31 16:53:00Never Miss a Message: Offline Chat Awareness
Badge design has become smoother. With enhanced drag-and-drop and multi-select tools, managing your layout is now quicker, simpler, and more intuitive. More intuitive editing experience Better control over complex layouts Faster design flow with less friction 🔍 How to Navigate to the Badge Builder? Go to “ Memberships ” Select the “ Credentials ” tab […]
https://clixio.io/wp-content/uploads/2025/07/1753798070_125790ef5c9e3252fe5ba5077d627510.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-07-29 23:44:002025-07-29 23:44:00Enhanced Layout Control in Badge Builder
Instructors and Admins Can Export Assessment Results Instructors and administrators can now export assessment results directly from the LMS reporting screen with just a single click. This update simplifies data access and enhances autonomy in performance analysis. 📄 CSV Export: Instant download of structured .csv files for any filtered assessment result set. 🔍 Filter-Aware Exports: […]
• **Increased Redirection Speed to Invoices from Documents**: Tasks that previously took between 1 and 1.5 minutes now complete in just 10 to 20 seconds when you add recurring products to a document’s product list. <p>• **New Redirection UI**: A progress indicator keeps you updated while the user is being redirected to the invoice screen.</p> […]
https://clixio.io/wp-content/uploads/2025/07/7e52b0b0839333a6badbf89875fe3a92.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-07-29 21:34:002025-07-29 21:34:00Faster redirection to Invoices in 2 in 1 Documents
PDF Fillable Elements Now Accurately Positioned Across Page Breaks We’ve resolved a long-standing issue where form fields—such as signatures, text inputs, checkboxes, dates, and initials—would drift out of position in downloaded PDFs when content spanned multiple pages. Now, from contracts to intake forms, your fillable elements will remain exactly where you placed them—eliminating any surprises […]
https://clixio.io/wp-content/uploads/2025/07/1753786794_e840cc52ded854efc4c1e479dab37fd0.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-07-29 20:00:002025-07-29 20:00:00Documents and Contracts: Displacement of elements in PDFs Fixed
✉️ Smarter Message Sending: Say Goodbye to Preventable Failures
/in What's New? ConversationsWe’ve improved message sending by automatically detecting issues that could cause messages to fail before they’re dispatched. Whether it’s a landline, an opted-out contact, or an invalid number, you will now receive instant, helpful feedback so you can take action and save credits. ✅ Checks for known issues before sending We now identify messages that […]
📣 Release Note: TCR A2P Fee Changes Effective August 1, 2025
/in What's New?The Campaign Registry (TCR), which oversees A2P 10DLC messaging compliance in the U.S., has announced new fee updates that will take effect on 1st August 2025. These changes will be reflected in your billing through Clixio for all new brand registrations and campaign setups from that date onwards. The fees for brand registration and vetting […]
WhatsApp x Workflow – Internal Notifications Support
/in What's New? AutomationsEnhanced Internal Notification Capabilities We have expanded the functionality of the Internal Notification action within Workflows by incorporating support for WhatsApp. You can now send internal WhatsApp messages to users directly from workflows, facilitating faster and more seamless internal communication. Add an “Internal Notification” action to your workflow. Select “WhatsApp” from the Type of Notification […]
Say Hello to Kollabers – Our Official GoKollab Community!
/in What's New?We are pleased to introduce **Kollabers**, the official GoKollab community space for creators, educators, and builders. ✅ A dedicated space for support and inquiries ✅ Keep updated with feature announcements and product news ✅ Be the first to learn about upcoming releases and opportunities ✅ Share feedback, connect with fellow creators, and help shape the […]
Documents and Contracts: Improved Language support for International users
/in What's New? Documents & Contracts, FormsClixio Log in Roadmap Feedback Feedback Changelog ← Back to changelog Powered by Canny new improved Documents & Contracts What’s New? Documents (including product list headers) and public template input forms now appear in the language set in Platform Language. Email links carry the correct locale so recipients see the document in that language. How […]
Permissions for Conversation AI | Clixio Changelog
/in What's New? Conversation AIGranular Permissions for Conversation AI Agents We have introduced granular permissions for Conversation AI Bots, providing you with greater control over who can view, manage, or configure your bots. These controls help safeguard essential AI configurations while facilitating role-based access within your team. 1. View & Manage Conversation AI Agents Users can create, edit, and […]
Add Chat Widgets to Client Portal and Child apps
/in What's New? Chat Widget, Client Portal, Communities, IntegrationsWe’re thrilled to announce the Chat Widget integration with the Client Portal, including its Communities, Courses, and Affiliates modules! 🎉 With this enhancement, users can now enable and utilise Chat Widgets across individual Client Portal child apps—empowering real-time communication and delivering improved support experiences. Even better, widget visibility can be toggled independently for each child […]
Client Portal – Edit Default Emails in Email Settings
/in What's New? Certificates, Client Portal, Communities, MembershipsEdit Default Emails in Email Settings We’re delighted to announce the launch of the Edit Default Email Templates feature in Email Settings. This enhancement allows Client Portal Owners to edit and personalise the default email templates used throughout the portal. Instead of relying on the default emails, portal owners can now create their own editable […]
Answer IVR calls on your Deskphone
/in What's New?31st July 2025 ☎️ Use Deskphones to Answer IVR Calls Previously, you could receive regular calls and those coming through “Ring all” on your deskphone, but IVR calls were not accessible on the deskphone. Now, you can answer IVR calls using the deskphone. Configure this in the Subaccount settings > My Staff > Edit profile […]
Multiple ad sets & ads for Meta ad campaigns
/in What's New? Opportunities and Pipelines, Reporting👀 What’s New? You can now create up to 10 ad sets within a single Meta Ads campaign, allowing for enhanced testing of different audiences, placements, and strategies. Each ad set now supports up to 10 ads, facilitating multi-ad experimentation within defined target groups. The campaign flow has adopted a structured hierarchy: Campaign > Ad […]
GoKollab Just Got Faster & Smoother to Browse
/in What's New? CommunitiesWe’ve released a set of UX improvements that make navigating GoKollab more intuitive and enjoyable. 🖱️ Double-Click to View – Instantly open featured communities and courses by double-clicking thumbnails. 🖼️ Click-and-Drag Carousels – Smoothly browse Top sections with click-and-drag motion on desktop. 📌 Pin Courses to Sidebar – You can now pin courses for quick […]
Dedicated IP Availability Restored | Clixio Changelog
/in What's New? Reputation🔄 What’s Updated We are pleased to announce that dedicated IP addresses are once again available for purchase! With this update, we have replenished our stock of IPs, allowing you to buy dedicated IPs that meet your sending needs. 🎯 What This Means for You You can now purchase a dedicated IP on demand without […]
Contact Changed Trigger: Address Fields Added
/in What's New? AutomationsYou can now trigger workflows when a contact’s address fields change. The Contact Changed trigger now supports address-related filters such as Street Address, City, Country, and Postal Code. This means you can start automations as soon as key location data is updated. Steps to Set Up Your Trigger: Open your workflow in Automation → Workflow […]
New Testimonial Element – Funnels & Websites!
/in What's New? Funnels and WebsitesIntroducing the Testimonial Section The new Testimonial section in the page builder provides a more flexible and brand-friendly method to showcase client feedback. With various layout options, styling controls, and customisation settings, testimonials can now be presented professionally without the need for workarounds or external design tools. Consistent presentation of testimonials enhances credibility and reinforces […]
Decision Maker Action Improvements | Clixio Changelog
/in What's New?Removed branch key requirement Renamed “Information” section to “Additional Context” Updated helper text for Instructions and Additional Context fields Improved placeholder examples throughout Instructions, Additional Context, and Branches Enhanced empty state placeholder text for better guidance These updates simplify the user experience and assist customers in understanding the capabilities of this powerful action. More improvements […]
Never Miss a Message: Offline Chat Awareness
/in What's New? Chat Widget, Conversations, Opportunities and PipelinesStaying Connected is crucial—especially during live conversations. With Offline Chat Awareness, we’ve enhanced your chat widget, making it smarter and more reliable when the internet goes down. Instead of leaving visitors uncertain, the widget now clearly communicates the status and ensures that no messages are lost in the process. The chat widget now intelligently manages […]
Enhanced Layout Control in Badge Builder
/in What's New? MembershipsBadge design has become smoother. With enhanced drag-and-drop and multi-select tools, managing your layout is now quicker, simpler, and more intuitive. More intuitive editing experience Better control over complex layouts Faster design flow with less friction 🔍 How to Navigate to the Badge Builder? Go to “ Memberships ” Select the “ Credentials ” tab […]
Export Assessment Results | Clixio Changelog
/in What's New? ReportingInstructors and Admins Can Export Assessment Results Instructors and administrators can now export assessment results directly from the LMS reporting screen with just a single click. This update simplifies data access and enhances autonomy in performance analysis. 📄 CSV Export: Instant download of structured .csv files for any filtered assessment result set. 🔍 Filter-Aware Exports: […]
Faster redirection to Invoices in 2 in 1 Documents
/in What's New? Documents & Contracts, Payments• **Increased Redirection Speed to Invoices from Documents**: Tasks that previously took between 1 and 1.5 minutes now complete in just 10 to 20 seconds when you add recurring products to a document’s product list. <p>• **New Redirection UI**: A progress indicator keeps you updated while the user is being redirected to the invoice screen.</p> […]
Documents and Contracts: Displacement of elements in PDFs Fixed
/in What's New? Documents & Contracts, FormsPDF Fillable Elements Now Accurately Positioned Across Page Breaks We’ve resolved a long-standing issue where form fields—such as signatures, text inputs, checkboxes, dates, and initials—would drift out of position in downloaded PDFs when content spanned multiple pages. Now, from contracts to intake forms, your fillable elements will remain exactly where you placed them—eliminating any surprises […]