🧠 Conversation AI Now Comes to Mobile – Smarter Conversations In Your Pocket.

Already available on desktop, Conversation AI is now fully integrated into your mobile app experience, helping you respond to customers faster, smarter, and with less effort — no matter where you are. From WhatsApp to Facebook to Instagram DMs, your AI assistant now follows you on the go. Whether auto-replying in your absence or suggesting […]

Introducing Brand Voice in Brand Boards

Brand Boards now include both your Design Kit and a new Brand Voice section – a communication guide with business info, tone, and values. This can now be used in Content AI to auto-select tone and style. Customize your experience across the platform Power up AI tools with your unique brand identity 🛠️ How to […]

Import Transactions & Orders into Clixio using CSV files

Summary Ease migration of customers using different platforms to Clixio by allowing import of all older information related to transactions and orders where they would be visible as static data and contribute to all the reporting that is associated with that sub-account. What’s New Businesses can now import historical orders and transactions in their Clixio […]

Campaign Statistics Improvements

Problem Statement No overall summary — data shown for up to 90 days. Inaccurate graphs in Engagement summary For SMTP, “Delivered” metric was incorrectly shown as “Opened,” causing confusion. ![image]( What We Did Added an Overall Summary section for quick insights. Introduced accurate Engagement Analysis over a customisable 90-day window. Added Conversions Over Time graph […]

Autosave Enhancement and Fixes | Clixio Changelog

We’re excited to roll out a set of improvements and bug fixes to the Autosave feature in the Builder, focusing on speed, reliability, and UI consistency. ⚡ Performance Improvements ~50% faster load and save times across manual and autosave actions. Parallel execution of API calls to reduce wait times and improve responsiveness. In progress: Graceful […]

Marketplace | Stronger app review process for new apps

The Marketplace Team Enhances App Review Process The Marketplace team has released an enhancement to the app review process to improve the general quality of apps and API access governance. For all new public apps launched on the Marketplace from now on, developers must provide the following details: A Loom demonstrating all the features of […]

Google Ads Support in Template Library

You can now select either Google or Meta Ads and start building with the right templates—fast and easy! The Template Library now supports Google Ads, alongside Meta Ads. The Objectives dropdown auto-updates based on the selected platform. Admins now see separate sections for Google and Meta templates for easier management Users enjoy a seamless experience. […]

Build recipient segments in Email Campaigns

Introducing a New Method to Create Your Campaign Recipient List Users had to go to Contacts or Workflows to build Smart Lists or add Tags for segmentation. Added a Build Segments option directly in the recipient section, so you can create complex recipient lists without leaving the campaign. No need to pre-create Smart Lists Quick, […]

Better Orientation & Dimensions support in Media Storage

We’ve introduced two key enhancements to the Media Storage that make browsing and selecting images faster and more intuitive. Users can now instantly identify image orientation and view exact pixel dimensions without needing to open each file. 🖼️ Image Orientation Indicator in grid view While browsing thumbnails, a landscape, square or portrait badge now appears […]

Currency and Conversion Value in Google Ads Conversion Action

We’ve enhanced the “ Add to Google Ads ” conversion action by introducing two new input fields: Currency – Defaulted to USD but customisable as per users choice. It determines the type of currency that will be used for reporting your conversions (e.g., USD, EUR, GBP). Conversion Value – Defaults to 1 and supports custom […]

Choose Email Templates for Manual Certificates

Custom Email Templates for Manual Certificates You can now select a custom email template when sending manual certificates, giving you greater control over how your communication looks and feels. 🎨 Choose your preferred email template during the manual certificate sending process. ✏️ Customize the email subject for added personalization. 🛠️ If no template is selected, […]

Closed Captions & Subtitle Support

✨ New Feature: Closed Captions & Subtitle Support We’re excited to launch Closed Captions & Subtitle Support—a powerful upgrade that brings accessibility front and centre to your video courses. 🎥🌍 Multi-Language Subtitle Uploads – Support for subtitles in multiple languages to cater to global audiences. Advanced Subtitle Editor – Fine-tune timing, formatting and content with […]

💬 Conversations: Introducing Internal Chat for Team Collaboration 🚀

We’re excited to introduce the Internal Chat feature, designed to enable private team communication within the Conversations module. 🎉 With Internal Chat, you can seamlessly collaborate with your sub-account users without involving customers, ensuring discussions remain private and focused. Whether you’re coordinating responses, reviewing customer queries, or sharing internal updates, Internal Chat helps you keep […]

Updated Behavior for Dedicated Domain Default Header Fallback

Previously, the Dedicated Header (From Name and From Email) was always used as the primary identity when sending emails through a dedicated domain. With this update, we’ve changed how and when this header is applied: 1. Fallback Header Activation Only on DMARC Failure – The dedicated header will now only apply when DMARC alignment fails […]

Account Affiliate Manager: Affiliate Portal Settings

We’re excited to introduce the Affiliate Portal Settings Page — a central place for managing key affiliate portal preferences. This release gives admins the ability to guide affiliates towards essential onboarding steps and control what they see on their dashboards. Ask Affiliates to Upload W9/W8 Forms : Displays a banner on the affiliate dashboard prompting […]

Subscription Payment Failures’ Invoice Management

What’s New? Businesses would be able to configure and decide if they want to create invoices in case of failed payments for subscriptions or not. In case they choose to create invoices, they will get an option on whether the invoices would be sent via email and/or SMS to the end customers. By default, invoices […]

Account Affiliate Manager: Move Customers Between Affiliates

Introducing a New Feature: Move Customers Between Affiliates! We’re excited to introduce a highly requested feature — the ability to move a customer from one affiliate to another within the same campaign! Whether you’re cleaning up data or reassigning for performance reasons, this makes affiliate management smoother and more flexible than ever. Navigate to the […]

Action & Trigger name character limit

Clixio: Changing the Character Limit for Action and Trigger Names Roadmap Feedback Changelog Here’s a look at the recent change made in Clixio: What’s New? Users can now enter up to 100 characters for the names of actions and triggers in Workflows. This limit was previously set at 55 characters. Share on Facebook Share on […]

API Security | Transparency to users on app’s permissions

**Marketplace OAuth Links** A significant number of marketplace app installations are carried out using the Marketplace OAuth link (example). These links are embedded in third-party products’ integrations page that allow integration with Clixio. This is similar to the Google OAuth link, where Google informs the user that an external site is about to access their […]

Customizable Email Templates for Ecommerce Store Notifications

What’s New? Store owners can now customise email templates for their Ecommerce store notifications! Previously, only Abandoned Cart and Order Confirmation Email setup was available which couldn’t be turned off or customised. With this update, store owners can customise: Order Confirmation Emails Order Fulfilment Emails Abandoned Cart Emails Users can either select template from system […]