🚀 Strengthening WordPress Customer Support: 3 Exclusive New Features

As part of our commitment to making WordPress hosting not only powerful but also effortless for our agencies, we’ve launched three new support features that are now available directly within the Setup Guide CTA.

Book a Call with WordPress Customer Success

Agencies can now instantly book time with our WordPress Customer Success team, available across most time zones. No more back-and-forth communication and no waiting—expert help is now accessible exactly when it’s needed.

Direct Access to Product Townhall

WordPress customers can now join our townhalls directly, gaining insight into product direction, early access to updates, and an opportunity to provide feedback that shapes the roadmap.

WordPress Knowledge Base in-App

There’s no need to search for resources. The complete WordPress Knowledge Base is now accessible within the app, right where customers are working. This significantly reduces troubleshooting time and makes self-service support seamless.

💡 Why This Matters

• Faster Time to Value: Agencies can resolve issues or get expert help in minutes instead of waiting on tickets.

• Proactive Empowerment: Customers can learn, self-serve, and stay updated on product direction without disrupting their workflow.

• Global Coverage: With timezone-friendly support, we’re now truly “always on” for our customers, wherever they are.

• Trust & Retention: The combination of direct guidance, self-service, and transparency fosters confidence and loyalty in our WordPress product.

This is another significant step toward making Clixio not just a hosting platform but the most supportive ecosystem for agencies building on WordPress.