📣 SMS Review Requests – Create & Use Custom Templates for Recurring Messages

You asked for more personalisation — and it’s here! Users can now create, edit, and assign custom SMS templates for their recurring review requests, providing greater control over tone, branding, and customer engagement.

Personalise your recurring review requests using:

• Your own message templates
• Pre-built Clixio templates
• Smart custom fields like {{contact.first_name}}

No more sending the same static image! You can now:

• Add dynamic image links for each contact
• Personalise images using merge fields (e.g., first name)
• Send unique visuals for every review request 🔥

• Craft on-brand, personalised follow-ups with saved SMS templates
• Use merge tags in image URLs to send personalised graphics
• Improve engagement and review completion rates
• Manage & preview everything before you hit send

• Manage templates, set defaults, and personalise your recurring flow
• (And yes — dynamic image support now works via image links!)

We’re always looking for ways to make review collection smarter and easier.

Have a feature idea? Have suggestions on how to improve your review management?