🧾 Cleaner, Clearer lc-phone Billing is Here
We’re enhancing how billing is handled for lc-phone products such as ✉️ SMS, 📞 Calls, 📊 Usage categories, and other charge types by moving them to our centralised billing service.
This change will create a more unified and consistent billing experience. The new structure is already live for a few agencies, with full rollout expected on or before 26th May 2025.
• All lc-phone charges are now processed through our central billing system
• Charges are more clearly grouped and labelled by product type
• Phone number billing is already aligned with this new structure
• This update will enhance visibility and consistency across all billing data
No action is needed! These improvements will automatically reflect as the rollout completes.
• Greater clarity in your billing experience
• Easier to find and interpret different charge types
• Helps you better understand your usage across lc-phone products & categories
What’s Coming Next
• Full rollout to all agencies on or before 26th May 2025
• Parent product categories will be introduced to group related charges and simplify billing navigation
• A new UI with expandable billing sections by product family for a more intuitive view
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