Security enhancements | Two-Factor Authentication (2FA) for Login and Password Change

1. Two-Factor Authentication (2FA) for Enhanced Security on the Mobile App

With 2FA, you can now:

• Protect your account with a secure, one-time verification code during login.

• Ensure peace of mind knowing your data is safeguarded, even if your password is compromised.

• Login with Your Credentials: On the login screen, enter your email ID and password, then tap “Sign In”.
• Choose Your OTP Delivery Method: You’ll be prompted to select a preferred channel (registered email or phone number) to receive the One-Time Password (OTP).
• Receive and Enter OTP: After selecting your preferred channel, tap “Continue”. Enter the OTP you receive and tap “Verify and Sign In”.
• Access Your Account: Once authentication is successful, you’ll be redirected to the Account

• A new “Change Password” option is now available under General Settings on the mobile app.

• You can seamlessly update their account password without needing to access the web app.

• For enhanced security, changing the password will log you out of all active sessions across devices.

1. Open the app and go to Settings.
2. Under General Settings, tap on “Change Password”.
3. Enter your current password and your new password.
4. Tap “Update” to save changes.
5. Once updated, your password will be changed, and all existing sessions will be logged out automatically for added security.

📲 Availability

Clixio v3.88.1 and above

LeadConnector v3.88.1 and above

Whitelabelled apps (update needs to be requested)