Product Review Submitted Trigger for Ecommerce Stores
What’s New?
We have introduced a brand-new Product Review Submitted trigger, designed exclusively for Clixio Ecommerce Stores. This trigger enables users to automate workflows the moment a customer submits a product review—making it easy to respond to feedback, manage reviews, and enhance engagement automatically.
The trigger is available under the Ecommerce Stores category in workflow triggers.
Trigger Highlights & Configuration
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Product Review Submitted Trigger
- Triggers immediately when a customer submits a product review for an Ecommerce Store product.
- Facilitates workflows for review moderation, internal alerts, customer follow-ups, and more.
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Available Filters – Users can customise when the trigger activates using the following filters:
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Global Product: Select a single product. Only one product can be chosen at a time.
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Review Comment: Filter based on the review text. Supports conditions such as containing a specific phrase.
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Review Headline: Filter based on the headline content. Conditions supported include:
Contains a phrase, Is not empty
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Review Rating: Filter by star rating (e.g. 1–5 stars).
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Store Name: Trigger workflows for reviews submitted to a specific store.
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User Email: Filter reviews submitted by a specific customer email.
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User Name: Filter based on the reviewer’s name. These filters allow users to create highly targeted review-based automations.
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