🔕 No External Update Emails for “Showed” & “No Show” Status Changes
Improvements to Appointment Status Changes
We’ve enhanced the functionality of appointment status changes when marked as
Showed
or
No Show
. Previously, updating these statuses would upload the event to connected calendars (Google, Outlook, iCloud), which triggered external
event update emails
to attendees — even though nothing meaningful had changed from their perspective.
With this update, marking an appointment as Showed or No Show will no longer push updates or emails to third-party calendars.
✅ No Event Update Emails for “Showed” or “No Show”
Changing the status to “
Showed
” or “
No Show
” will no longer trigger external update emails.
✅ Internal Tracking Still Works as Expected
Status changes are still reflected within the system for reporting and automation logic — only external calendar updates have been adjusted.
- Prevents unnecessary “Appointment Updated” emails
- Avoids confusion for customers
- Keeps external calendar behaviour clean and intentional
- Ensures status tracking remains operational, not customer-facing