Manual Payments Now Available in Forms & Surveys! 🚀

Manual Payment Support for selling products through forms & surveys.

Two Payment Types Introduced:

  • Cash on Delivery (COD)
  • Custom Payment Methods (e.g., bank transfer, cheque, card, or other offline payments).

Order Tracking & Payment Management:

  • Manual payment orders now appear under Payments > Orders with a “Pending” payment status.
  • Businesses can mark orders as paid and select the payment mode (cash, card, bank transfer, etc.).
  • Seamless Integration with Form Submissions:
  • Payment status updates in Orders will automatically reflect in the Submissions section of the respective form/survey.
  • Enable Manual Payments
  • Navigate to Payments > Integrations > Manual Payment Methods
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  • Enable COD or Custom Payment Methods.
  • Configure the description and post-purchase message for each payment type.
  • Ensure the option is enabled for forms and surveys.
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Automatic Display in Forms & Surveys

When a product is added to a form/survey, the manual payment option will automatically appear in the payment selection.

automatic display

Order Processing & Payment Collection

  • Users submit a form with manual payment selected.
  • The order appears in Payments > Orders with a “Pending” status.
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  • Businesses can mark orders as paid and specify the payment mode.
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  • Payment status updates in Orders will sync with the Form Submissions section.
  • Manual Payments are supported only for

    selling products.

  • Not available for: Recurring or subscription-based products and Collecting specific amounts (e.g., donations).

This update enhances flexibility for businesses while keeping payments organised!