Facebook multi page support for sub-accounts
We are excited to announce that Facebook multi-page is now out of Labs and enabled for all the sub-accounts.
What’s new?
- Leads Sync: Sync leads automatically from Facebook Lead Ads across multiple pages with clear attribution to the source
- Conversations: Chat with customers across multiple Facebook pages using Facebook and Instagram chat integrations
- Automation: Build customised workflows to automate customer engagement across multiple Facebook pages
- Reputation: Manage reviews and your review responses across multiple Facebook pages
- Mobile App: The Clixio mobile app now supports conversations across multiple Facebook pages
- Conversation AI: Conversation AI now supports auto-response to messages across multiple Facebook pages
- Troubleshoot & Error alert: Added capability to highlight alerts in terms of permissions and troubleshoot option to do basic troubleshooting
Pre-requisite:
To access conversations for multiple pages on your mobile app, please update to the latest app version: v3.92.1
Why is this feature important?
This was one of the most asked Integration features on Canny, with 800+ votes. This feature will enable customers across a spectrum of use-cases – SMBs managing multiple outlets, to influencers managing multiple fan pages
Bug Fixes:
3 dot menu: Resolved the issue where the 3 dot menu was not clickable for some sub-accounts
Preview Images:
- Updated FB card with Manage pages and Settings option to select update connected pages & enable messaging
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- 3 dot menu with Troubleshoot & Disconnect option
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- Enable and disable Instagram/FB messenger within settings modal
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- Update selected page in the manage pages modal
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- Access troubleshooting to find missing permissions & manually sync leads
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- Capability to create triggers based on page
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- Option to select a specific page in conversation
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