Facebook multi page support for sub-accounts

We are excited to announce that Facebook multi-page is now out of Labs and enabled for all the sub-accounts.

What’s new?

  • Leads Sync: Sync leads automatically from Facebook Lead Ads across multiple pages with clear attribution to the source
  • Conversations: Chat with customers across multiple Facebook pages using Facebook and Instagram chat integrations
  • Automation: Build customised workflows to automate customer engagement across multiple Facebook pages
  • Reputation: Manage reviews and your review responses across multiple Facebook pages
  • Mobile App: The Clixio mobile app now supports conversations across multiple Facebook pages
  • Conversation AI: Conversation AI now supports auto-response to messages across multiple Facebook pages
  • Troubleshoot & Error alert: Added capability to highlight alerts in terms of permissions and troubleshoot option to do basic troubleshooting

Pre-requisite:

To access conversations for multiple pages on your mobile app, please update to the latest app version: v3.92.1

Why is this feature important?

This was one of the most asked Integration features on Canny, with 800+ votes. This feature will enable customers across a spectrum of use-cases – SMBs managing multiple outlets, to influencers managing multiple fan pages

Bug Fixes:

3 dot menu: Resolved the issue where the 3 dot menu was not clickable for some sub-accounts

Preview Images:

  • Updated FB card with Manage pages and Settings option to select update connected pages & enable messaging
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  • 3 dot menu with Troubleshoot & Disconnect option
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  • Enable and disable Instagram/FB messenger within settings modal
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  • Update selected page in the manage pages modal
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  • Access troubleshooting to find missing permissions & manually sync leads
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  • Capability to create triggers based on page
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  • Option to select a specific page in conversation
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