Conversation Email – AI Schedule (Smart Send Time Optimization)

We’ve introduced AI Schedule, a smarter way to time your emails for maximum engagement. Instead of guessing when a recipient is most likely to open or reply, AI now analyses their past engagement behaviour and automatically selects the most effective send time within a window you choose.

• You choose a time window (for example, the next 48 hours).
• AI reviews the recipient’s historical engagement patterns.
• From all predicted high-engagement moments, the AI selects the best possible time within your chosen window.
• The email is automatically scheduled for that optimised time.
• If there isn’t enough data for a specific recipient, the email is sent immediately so you never miss the window.

This update ensures your messages land at the moment your recipients are most likely to notice, open, and respond, leading to higher engagement and better results.

Availability:

This feature is only available for sub-accounts using LC Email or Mailgun providers.

It is not supported for accounts with 2-way sync enabled, even if they use LC or Mailgun.