Communities – Private Channel Workflow triggers & actions

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Workflow Triggers and Actions for Private Channels:

We’ve introduced new functionality to help automate private channel memberships through workflows and automation:

Private Channel Access Granted: A trigger will occur whenever a user is added to a private channel, allowing you to automate actions based on this event.

Private Channel Access Revoked: A trigger will occur whenever a user is removed from a private channel, automating follow-up actions to ensure accurate and timely access control.

Grant Private Channel Access: Automatically add users to private channels via workflows, simplifying the onboarding process for group members.

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Revoke Private Channel Access: Automate the removal of users from private channels, ensuring accurate and timely access control.

  • When adding a user to a private channel, if the user is not already part of the group, they will be automatically added to the group and private channel.
  • Any user removed from a private channel will lose access to its content and communications immediately.
  • Kindly ensure that the selected group contains at least one private channel. If no private channels are present within the group, the workflow will not be registered.
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