Abandoned Checkout Trigger (for Clixio Stores & Shopify)
We’ve introduced a brand-new **Abandoned Checkout Trigger** under a new **Ecommerce Stores Workflow** category. This powerful feature allows users to detect and respond to abandoned carts across Clixio Ecommerce Stores, as well as external platforms like Shopify—all from a single, unified trigger.
With this update, users can now create smarter recovery workflows based on when a customer abandons their checkout, what they added to their cart, where the order originated from, and more.
**Trigger Highlights & Configuration**
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**Abandoned Checkout Trigger**
- Triggers when a customer adds items to their cart, provides their email, but fails to complete the checkout within a specified duration.
- Users must configure a time duration (in minutes) to determine when a cart is considered abandoned.
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**Powerful Filters**
Users can fine-tune their workflows using the following filters:
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**Cart Value** – Trigger based on minimum or maximum cart value.
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**Country** – Target customers from specific countries.
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**Global Products** – Multi-select product filter. Choose one or more products to trigger abandoned checkout workflows.
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**Order Source** – Store (Clixio Ecommerce Store) or External (e.g., Shopify).
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**External Order Source & Sub-Source Support**
- When the Order Source is set to External, users can further narrow down using:
- **Sub-Source** (e.g., Shopify): Shopify users simply need to select External → Sub-Source → Shopify to use the new trigger seamlessly.
**What’s Changing? (Shopify Trigger Update)**
- One unified trigger now replaces platform-specific abandoned cart triggers.
- Supports both native Ecommerce Stores and
external platforms like Shopify.
- Existing Shopify workflows remain unaffected.
- The new trigger offers
more flexibility, improved filtering, and future scalability.
