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Abandoned Cart Reminders: Delivery control & Template Customization

April 9, 2025/in What's New? E-Commerce

What’s New?

We’ve upgraded the Abandoned Cart Reminders experience for Ecommerce Store owners—making it easier and more powerful to re-engage shoppers who leave items behind. This release focuses on configurability, customisation, and simplicity.

Feature Enhancements

  1. Enable/Disable Toggle: A dedicated toggle now lets users enable or disable abandoned cart emails with a single click—giving more control and clarity.
  2. Email Template Selection & Preview:
    • Choose from your existing email templates.
    • Use the Preview CTA to instantly view what the reminder email looks like.
    • Select or edit templates without leaving the reminder settings screen.
  3. Subject Line Customisation:
    • Add a subject line directly within the reminder setup.
    • Support for Custom variables (tags) to personalise subject content.
  4. Custom Reminder Timing:
    • Choose exactly when the abandoned cart email should go out: after a set number of minutes, hours, days, or even months.
    • Simple, intuitive controls for both time value and unit.

How to Use It?

  1. Go to Payment > Settings > Notifications > Abandoned Cart.
  2. Toggle ON abandoned cart emails.
  3. Select or customise the Email Template and Subject Line.
  4. Set the Send After timing with full flexibility.
  5. Click Preview to review the email.
  6. Click Save to apply changes.

Images
![Screenshot 2025-04-09 at 12](
![image](
![Screenshot 2025-04-09 at 12](

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