Null as a value in Conditional Element🚀

Introducing Null Values in the Email Builder

We’ve introduced the ability to set a conditional element’s value to null in the email builder.

  • **Targeted Content Delivery:** Display elements only when specific contact fields are empty.
  • **Simplified Logic:** There’s no need for complex conditions; a null value is sufficient.
  • **Enhanced Personalisation:** Tailor emails based on the absence of contact data.

Steps to Implement Conditional Elements

  • Navigate to Marketing > Email Marketing.
  • Create or edit an email campaign or template.
  • Select the desired element and go to the Visibility tab.
  • Enable the Conditional Element toggle.
  • Set the condition based on the contact field.
  • For the value, enter nothing.
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Note: Simply writing the word NULL will not work; the field must be kept empty.