Subscription Payment Failures’ Invoice Management
What’s New?
- Businesses would be able to configure and decide if they want to create invoices in case of failed payments for subscriptions or not.
- In case they choose to create invoices, they will get an option on whether the invoices would be sent via email and/or SMS to the end customers.
- By default, invoices would be created for all sub-accounts and both email and SMS would be sent to the end customers. This feature would help them disable certain options that are available by default, in case they wish to not use it.
- It is available for payment providers where sending invoices in case of failed payments is available i.e. NMI, Authorize and Square.
Where is it available?
Payments > Settings > Subscriptions
What’s Next?
Option to modify the email template for subscription payment failure invoices.


